Why It Works
Three simple decisions sit behind this whole model. Here's why each one matters, and why together they add up to something most community groups have never been offered before.
Most website companies want paying before they've built you anything — a deposit, a design fee, sometimes the whole cost upfront. For a business, that's a normal cost of doing business. For a village hall committee, a scout group treasurer, or a residents' association chair, it's a much bigger ask: someone has to propose it at a meeting, explain it to people who weren't there for the conversation, and get sign-off to spend money from a pot that usually came from raffles, membership fees or a small council grant.
So there's no setup fee here. Your site is built first, properly, exactly as discussed — and only once it's live does the £50 a month start. If it turns out not to be right for your group, you've lost nothing. That single change removes the biggest obstacle to a committee actually saying yes.
Here's a pattern that plays out constantly with community groups: someone keen gets a website built, it looks great for the first few months, and then that person moves on, gets busy, or simply loses the login details — and the site quietly stops changing. Two years later it's still advertising an event that happened in 2024, and it's actively putting people off rather than helping.
That happens because most website services either charge extra for every change, or expect someone on your committee to learn how to edit it themselves — which usually means one person becomes the permanent, unpaid webmaster. Neither approach survives a committee where people come and go every year or two.
So updates are simply included, without a cap, for as long as you're a client. News, events, notices, opening times, committee changes, photos — send them over and I'll get them live, usually within a day or two. Nobody on your committee needs to learn anything, and nobody becomes the person who "does the website" forever. That's covered in full detail on the How It Works page.
Most hosting or website contracts lock you in for twelve or twenty-four months, on the logic that it protects the supplier's investment. That's a reasonable thing for a supplier to want, but it puts all the risk on you — if the service turns out to be poor, or your group's circumstances change, you're stuck paying anyway.
Here, it's month to month. If this stops being right for your group — you're closing down, merging with another organisation, or just want to go a different direction — you can end it with reasonable notice, no penalty, no small print to get around. The only way this arrangement keeps going is if it keeps earning its place, every single month.
There's no ticket system here, no call centre, no account manager who changes every few months. Every enquiry, every update request, and every conversation goes through me, personally. That matters more than it might sound: it means the person building your site actually understands your organisation, remembers what you told them last time, and can be reached directly if something isn't right.
A simple, honest look at where the trade-offs actually sit — no option here is "wrong", but it helps to see them side by side.
| JW Community Websites | A typical web agency | DIY (Wix, Squarespace, etc.) | No website |
|---|---|---|---|
| £0 upfront | £300–£2,000+ upfront, common | £0 upfront, but your time instead | £0, but no online presence |
| £50/month, updates included | Updates often billed separately | £15–£30/month, you do the editing | — |
| Jake edits it for you, personally | Varies — sometimes a support ticket queue | You (or a volunteer) learn the builder | Nobody — nothing to update |
| No contract, cancel any time | Often 12–24 month contracts | Monthly, but you're locked into the platform | — |
| One person you always speak to | Can change staff/account manager | Self-service support only | — |
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